Margaritaville lost a party of eight that evening from my family, plus another party of eight who were in line behind us and who had exactly the same experience. After that wait, we had to wait another 45 minutes in line for the buffet - only to be told by a VERY rude woman at the head of the line that if both my wife and I did not have the card, that we could not take advantage of the promotion - despite that the clerk at the Customer Service desk had SPECIFICALLY stated that we could. We stood in line to obtain the card for about 55 minutes because the facility apparently could not find more than two people to man the desk. We were assured by the clerk at the Customer Service counter that if I obtained one of their Players Club Cards, that my wife and I would be able to take advantage of an advertised promotion of a buffet for $16.99 with one free. On Saturday, May 11, we visited Margaritaville at Biloxi, MS.
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